Payment FAQ

Payment

1. My online purchase payment was decline, what should I do?

• Payment option is managed by bank directly, so we have no control over the acceptance or rejection of payments.
• There may be several reasons for why payment for an order has failed. Reach out to our customer service team and let us help you. Or email to helpdesk@onesixth.biz

2. What currency do you use?

• You may select your country currency at the top right corner. 
• When you pay with a card issued by a country not using Singapore Dollar, your total will automatically be converted to your local currency by our payments processing bank at the currency exchange on the day of your order.

3. Can I do cash on delivery? (COD)

Unfortunately, we can only accept online payments through the methods listed above

4. What forms of payment do you accept?

We are pleased to accept all major debit and credit cards.